Shipping Policy

At Helix Performance, we aim to process and ship your order as quickly as possible.

Order Processing Time

All orders are typically processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.

Shipping Times

Shipping times may vary depending on the destination. As our products are shipped from international fulfillment centers, delivery times may be longer than domestic shipping.

• Estimated delivery time: 7–20 business days

Please note that delivery times are estimates only and may be affected by customs processing, carrier delays, or high order volumes.

Shipping Costs

• Worldwide Flat Rate Shipping: €15.00

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information so you can follow your shipment in real time.

Customs & Import Duties

For international orders, customers are responsible for any customs duties, taxes, or import fees that may apply upon delivery.

Lost or Delayed Orders

If your order is significantly delayed or appears to be lost, please contact us at:
helixperformance101@gmail.com

We will assist you in resolving the issue with the shipping carrier.

Contact

If you have any questions about shipping, please contact us at:
helixperformance101@gmail.com